extended warranty

Explore Rollin Along Inc.’s extended service plans for stair lifts, including Gold, Silver, Platinum, and Ala Carte coverage.

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Your Mobility Should Never Be Left to Chance

Stay Protected with Our Extended Service Plans

At Rollin Along Inc., we don’t just install your stair lift—we stay with you for the long haul. Our extended warranty plans offer peace of mind long after your initial coverage ends. Choose from Gold, Silver, Platinum, or Ala Carte service options, all designed to keep your lift running safely, smoothly, and reliably—whenever you need it most.

covers the following

Silver Level Service

  • 100% of all Labor Charges
  • A new set of batteries to ensure reliable operation of your lift every three (3) years
  • Reasonable Response time, typically less than 48 hours from your call to us arriving at your door.
  • Does not cover Parts or Freight
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covers the following

Gold Level Service

  • 100% of all Labor Charges — even to show you how to work your lift.
  • 100% of all Parts Charges — Including Batteries
  • Ground freight on all replacement parts
  • A new set of batteries to ensure the reliable operation of your lift every two (2) years
  • Reasonable Response time, typically less than 48 hours from your call to us arriving at your door.
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covers the following

Platinum Level Service

  • 100% of all Labor
  • 100% of all Parts — Including Batteries
  • Overnight freight on ALL replacement parts, including Saturday delivery.
  • A new set of batteries every two (2) years to ensure reliable operation of your lift
  • YOU ARE NEXT response time: Other than getting on a plane or going to a wedding, when you call, your home will become our next destination. You will have us at your door in less than 6 hours.
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Service Exactly When You Need It

With our Ala Carte coverage, you’re never locked out of service, even if we didn’t install your equipment. Whether it’s a lift, ramp, or other accessibility product, we’re happy to come out and assess, repair, or maintain it. Just give us a call, and we’ll schedule a visit to make sure everything is working safely and correctly. Our goal is to help you stay independent and comfortable, no matter who originally did the install.

Common Questions About Our Services, Warranty, Installation, and More

Frequently Asked Questions

Rollin’ Along prices include material, freight, measurements and fitting, installation labor and our “No Problem” service contract.

Yes. California License number 839483

Yes. The crew chief attended and passed the factory training for: Bruno Independent Living Aids in February, 2003, and again in 2006. Liko Overhead Lift Installation in May 2004.

Rollin’ Along was founded in 1998.

Just give us a call. Our hours are 9 am to 7 pm, 7 days a week. Our trained personnel are here to serve you and answer any questions you may have.

Yes. Rollin’ Along has extensive liability coverage.

For the duration of this warranty, [6 months on repairs and 1 or 2 years for new installs] we want you to have “no problem” with the work we did. During this period we will repair any damage, perform additional training, answer any question you may have with equipment we supplied. We do not cover damage resulting from auto accidents involving lifts installed on a vehicle.

We take care in all aspects of installation and carry all the required tools and supplies. Rollin’ Along will remove all packing material and recycles the cardboard, bubble wrap, air foam packing and wood.

We will train you after the installation to insure that you are comfortable with the operation of your new equipment. If you have any further operation questions, we will happily visit you or answer your questions over the phone.

Absolutely. Every home and every user is different, which is why we offer personalized consultations and custom-fit mobility solutions. Whether you have narrow staircases, outdoor access challenges, or specific medical needs, we’ll design and install the right equipment to fit your space and lifestyle.

Ready to Talk About Your Mobility Needs?

Whether you’re exploring options or need immediate service, we’re here to help. Call us today or click below to schedule your free in-home consultation with a local expert.

GET FREE CONSULTATION 415-689-7726